The client is a large northern public hospital system operating across multiple campuses. We deliver multi-campus integrated security — multiple Eagle Eye systems, multiple surveillance systems, stationed guard rosters, and vaccine cold-chain — all unified in planning and reporting.
Given that each public hospital campus has different billing, reporting, and administrative practices, we assign a dedicated account manager per campus to handle billing customs, report formats, and admin requirements end-to-end — no more back-and-forth coordination from the main hospital.
During the pandemic, vaccines required premium storage and previously depended on nurses manually opening fridges to log temperatures. We custom-built a vaccine cold-chain monitoring system for automatic continuous logging and audit trail retention. When temperature anomalies are detected, automatic alerts notify on-site personnel immediately — preventing vaccine spoilage from human delay.