WorldTrend Smart Guard Tour Platform
Guards patrol by phone. Clients watch on the web. The monitoring centre keeps track in real time.
A replacement for traditional guard tour systems. No tour wands, no card readers — a phone is the checkpoint reader, and clients can see the results. Every round is backed by time, location and photos, so you know not just that someone came by, but what they checked.
What traditional guard tour systems get wrong
Three roles, three screens
Guards patrol with the WorldTrend Dispatch app, clients view records and set checkpoints on the web platform, and the WorldTrend monitoring centre tracks every round on a live board. Everyone sees the same data.
The phone is the tour reader (WorldTrend Dispatch app)
See it on the web any time, set your own checkpoints
Clients log in with their mobile number — the same account as the WorldTrend Security app, with no separate sign-up. Clients with several sites see them all on one page.
Overview
Rounds due today, completed, in progress, missed and open incidents at a glance.
Site settings
Add checkpoints yourself (name, location, check-in method, photo required, task at the point) and set patrol plans (fixed times, rounds per time slot, or every few minutes). WorldTrend assigns the guards — you don't manage people.
Print QR stickers
Generate a PDF of the whole site's QR stickers in one click; stick them up and go.
Live board, dispatch and incident handling
Made for stationed-guard sites
Stationed guards patrol their sites every day, yet management committees, property managers and facility teams often see only a report at month-end. With the Smart Guard Tour Platform, every round leaves a live record of time, location and photos that the client can open at any time.
Clients can see the patrols
Committees, property managers or facility teams log in any time to see each round's time, checkpoints, photos and guard — no waiting for month-end.
A phone replaces the tour wand
No wands or readers to buy; put up QR stickers and start. Check-ins work even without signal in the basement.
Missed rounds caught at once
Guards are reminded when a round is due; after the grace period it is logged as missed and the monitoring centre is notified.
Evidence for every issue
Unlocked doors, leaks and faulty equipment are reported with photos; clients follow progress, and the monthly PDF report downloads in one click.
Use it on its own, or with Eagle Eye AI
Standalone: replace your tour system
A phone and a few QR stickers are all it takes — no on-site equipment to change. It works even at sites without a WorldTrend alarm hub or cameras: residential communities, factories, warehouses, campuses, car parks and construction sites.
With Eagle AI Cloud Patrol Platform
- Human rounds + AI rounds in one record: Eagle Eye AI patrols cameras around the clock for people, vehicles, doors and windows, flooding or missing hard hats, while the Smart Guard Tour Platform covers checks that need a person on site.
- The start, checkpoints, completion and incidents of every guard round flow back to the Eagle Eye command centre, so operators see what the AI saw and what the guard checked on one screen.
- In the WorldTrend Security app's video patrol section, each site has two tabs: Alerts (events and frames detected by AI) and Inspection records (guard rounds plus AI video snapshots).
With Eagle Eye Video Surveillance
- Alarm dispatch and patrols on one line: when the command centre detects an issue, it can dispatch the site's guard directly, with AI snapshots, video and instructions; the guard accepts, attends and reports in the same app.
- Alarms take priority: a guard on patrol who receives an alarm task has the patrol paused automatically and resumed afterwards, so neither record breaks.
- If operators are not satisfied with a report, they can send it back for another check with a reason, and the guard's app shows exactly what to recheck.
What the AI detects and what the guard finds on site end up in the same record, which clients view in the app or on the web.
How it compares with traditional guard tour systems
| Item | Traditional tour system (wand / reader) | WorldTrend Smart Guard Tour Platform |
|---|---|---|
| On-site equipment | Tour wand, a button or card at each point, docking reader, dedicated software | Guard's phone + QR stickers (or GPS arrival, no sticker) |
| Data upload | Downloaded at the office dock, often a day or a week later | Uploaded at check-in; stored offline and synced automatically |
| What is recorded | Time and point number | Time, point, check-in method, distance from point, photos, notes, incident reports, who patrolled |
| Can the client see it? | Month-end report, usually paper or Excel | Client logs in to the web any time; monthly PDF in one click |
| Scheduling and assignment | Manual scheduling and supervision | Rounds scheduled and assigned automatically; missed rounds detected and notified |
| Knowing a round was missed | Found later in the report | Reminder when a round is due; monitoring centre notified after the grace period |
| Problems on site | Phone calls and verbal handovers | In-app incident reports with category, severity and photos, tracked to closure by the centre and client |
| Damage or loss | A broken wand, removed button or flat battery breaks the record | Reprint a damaged QR sticker; an exception check-in with a reason if a point is broken |
| Cheating | Remove a button and "patrol" it anywhere | QR scans checked against GPS and flagged if too far; photos carry time and location |
| Integration with video | None | Same record as Eagle Eye video services; alarms can go straight to a guard on patrol |
| Cost to start | Equipment purchase, installation, maintenance, software licence | No equipment to buy; print your own stickers and start once activated |
Three steps to start
Who it is for
- Accounts: clients and guards log in with mobile number and password, with SMS verification and biometric sign-in.
- Data: records and photos are stored on Google Cloud in Taiwan; clients see only the sites they are authorised for.
- Offline: the app checks in offline, so no data is lost for lack of signal.
- QR security: every sticker code is unique and can be reissued; the old sticker stops working once reissued.
- Audit: assignment, reassignment, cancellation and incident handling are all logged.
Stationed Guards
Every patrol by your stationed guards, visible to you.
Eagle AI Cloud Patrol Platform
Human rounds and AI rounds in one record.
Eagle Eye Video Surveillance
Alarm dispatch and patrols in the same app.
AI Eagle Eye Cloud Patrol
Night-time video patrol plus on-site checks.
Smart Guard Tour Platform FAQ
Do we need to buy guard tour equipment?
No. Guards check in by scanning QR stickers with their phones, and outdoor points can use GPS arrival with no sticker. The platform generates a PDF of the QR stickers for you to print, and the service is ready once activated.
Can sites without a WorldTrend alarm hub or cameras use it?
Yes. The platform works on its own with just a phone and a few QR stickers, without changing any on-site equipment — suitable for communities, factories, warehouses, campuses, car parks and construction sites.
Can guards check in where there is no signal?
Yes. The app checks in offline and syncs automatically once back in signal; those records are marked as offline entries and nothing is lost.
How do we know the guard actually reached the point?
Each QR scan is checked against GPS, and scans made too far from the point are flagged and recorded. Photos carry time and location. Every QR code is unique, and reissuing a sticker deactivates the old one.
Can clients set their own checkpoints and patrol times?
Yes. Clients add checkpoints (name, location, check-in method, photo requirement, task at the point) and patrol plans (fixed times, rounds per slot, or every few minutes), and the system generates the schedule. WorldTrend assigns the guards.
What happens if a round is not started on time?
The app reminds the guard when the round is due. After the grace period the system logs a missed round and notifies the monitoring centre; the client sees it in the overview too.
What if an alarm comes in during a patrol?
Alarms come first. The monitoring centre dispatches the alarm task to the guard on patrol and the patrol pauses automatically; after reporting, the guard taps "Resume patrol" and both records stay complete.
How do clients log in, and where is the data stored?
Clients log in with their mobile number and password — the same account as the WorldTrend Security app — with SMS verification and biometric sign-in. Records and photos are stored on Google Cloud in Taiwan, and clients see only the sites they are authorised for.
Every patrol round,
visible.
Tell us where your site is, how many checkpoints you need and how often to patrol. WorldTrend will activate the platform and plan the rounds — and if you already use our stationed guards or Eagle Eye services, guard patrols can be brought into the same view.